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To ensure your request is handled by the right team, we kindly ask you to contact your nearest Hästens store.
Our authorized stores and retail partners are responsible for assisting with all product-related questions, feedback, service matters, complaints, and claims. They are always the first point of contact and will be able to guide you further.
If the store where you made your purchase is no longer open, or if there is no Hästens store physically close to you, please contact the most relevant Hästens store through our Store Locator. They will help guide your request to the right place.
You can find store contact details using our Store Locator.